2.7
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
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In early Nov 2017 I received a call from a Mickkey Parmar of Driveco motors at the time I wasn’t looking for a new vehicle as I had purchased at 2015 Ram 1500 through Canada Drives three years earlier and it was been very good to me the salesman then was awesome but Mickkey convinced me that he would put me into a new 2018 at lower payments and lower interest as it turns out payments are higher he did however give me a cheque to cover the difference for six months at which time he said he would move forward with second phase of credit restructuring by buying back truck and then resell back to me at lower cost and even lower payments also said he would absorb another high interest loan I have into the new truck loan the problem has been trying to contact him every time I call either of his numbers I get an answering machine and I leave a message then he texts me and says he will call after he is done his meeting or he’s very busy never calls back I have also spoken with Chris Schneider the manger and he informs me this man doesn’t work there anymore but he would see what he can do also have tried to contact him again and never a reply then my wife contacted Driveco and was told there under new Mgmt but there not being very helpful either if this is how a company treats its clients then they don’t deserve a good review I’m a veteran of the Cdn Forces also a veteran firefighter that has given my all and come from a time where a handshake was gold but these people pray on people like us as I said they contacted me no the other way around so upsetting would never recommend them to any of my friends and I hope Pioneer Chysler doesn’t tarnish there longstanding reputation

Product or Service Mentioned: Driveco Motors Sales Representative.

Reason of review: Poor customer service.

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